Refund policy
Returns & Refunds
Customer satisfaction is important to us.
Eligible Returns
Returns are accepted only if:
- You receive a damaged product.
- You receive the wrong product.
- The product is defective upon delivery.
Return requests must be raised within 48 hours of delivery along with clear photos or an unboxing video.
Non-Returnable Cases
Returns will not be accepted for:
- Change of mind.
- Incorrect product ordered by the customer.
- Used or damaged products after delivery.
- Minor variations in color or packaging.
Refunds
After the returned product is received and inspected, approved refunds will be processed within 5–7 business days to the original payment method.
For Cash on Delivery orders, refunds will be processed via bank transfer or UPI.
Order Cancellation
Orders may be cancelled before dispatch. Once dispatched, cancellation requests cannot be guaranteed.